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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Philip Deschamps

Philip Deschamps

January 31, 2025

5  out of  5
rating by Philip Deschamps
"Thank you for the extra effort to provide me with an accurate quote that saved me $500 from my current provider!"
We responded:
"Thank you Philip. It makes us happy we saved you $500. We put forth extra effort to save our customers money while assuring we are protecting your autos and home with the right coverages. We appreciate you allowing us to serve you!"
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Marysol escalona

January 24, 2025

5  out of  5
rating by Marysol escalona
"So happy with their service. They are always answering questions. Easily to get a hold of when needed prompt service, wonderful attitude. Highly recommended."
We responded:
"Thank you Marysol. It's a pleasure serving you & your family throughout these years. We appreciate you trusting us with your auto, home, and business insurance. Thank you for recommending us! "
Profile photo of Paul Stevens

Paul Stevens

January 23, 2025

5  out of  5
rating by Paul Stevens
"We just purchased a new car and needed insurance and documentation right away. Gexia did an outstanding job of providing professional, excellent service to meet our needs. Thank you! Five Stars!!"
We responded:
"Thank you Paul. We appreciate you noticing our professional excellent service - that’s what our team strives to deliver! We look forward to serving you. "
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Tehani Robins

January 10, 2025

5  out of  5
rating by Tehani Robins
"State Farm is great! I work with Jocelyn and she is awesome! She’s quick to respond and gets me whatever is needed for both personal and business. Thank you Jocelyn!"
We responded:
"Thank you Tehani, our team makes every effort to serve our customers with the best customer service! We appreciate you allowing us to take care of both your personal and business insurance needs. "
Profile photo of Daphne Binkley

Daphne Binkley

December 19, 2024

5  out of  5
rating by Daphne Binkley
"I love working with Hortencia and her team, they have always been very responsive, efficient, and supportive of my needs. An excellent example of true customer service and an asset to the community. Thank you!!"
We responded:
"Thank you Daphne, it’s a pleasure serving you! Our team works hard to deliver our personal best customer service. We appreciate you! "
Profile photo of Andres Barron

Andres Barron

December 18, 2024

5  out of  5
rating by Andres Barron
"Huge help"
We responded:
"Thank you Andres, we are happy to help! Our team provides the best customer service possible as we appreciate you being our customer. Call us anytime! "
Profile photo of Jordan Santa Maria

Jordan Santa Maria

December 14, 2024

5  out of  5
rating by Jordan Santa Maria
"We just got a new car and Lali helped explain what my coverage was and helped me lower our bills! She was so kind and helpful, thank you so much!"
We responded:
"Thank you Jordan for recognizing Lali’s efforts to lower your bill and save you more money. She does a great job! Our team focuses on giving the best customer service while saving you on auto and home insurance costs. We appreciate you bring our customer for many years! "
Profile photo of jose torres

jose torres

November 12, 2024

5  out of  5
rating by jose torres
"Gexia was extremely helpful and very informative! It was one of the best experiences I’ve had in doing business with insurance companies."
We responded:
"Thank you Jose. We are grateful to have Gexia on our team to serve your auto and home insurance needs. Please call, text or email us anytime, we look forward to serving you! "
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Andreana Reider

October 18, 2024

5  out of  5
rating by Andreana Reider
"Hortencia and her team have been nothing but kind, professional and so easy to work with. All of my questions have been answered and the response time for emails and call backs has been amazing. I would highly recommend Hortencia and her team!"
We responded:
"Thank you Andreana. We take pride in offering the best auto and home insurance prices along with giving you the best customer service. I am happy to hear we delivered State Farm Good Neighbor service. "
Profile photo of Roy Rogers

Roy Rogers

September 26, 2024

5  out of  5
rating by Roy Rogers
"Super patient, knowledgeable and friendly service. Glad my friend recommended me to get my insurance here, saved over $200 a month by switching."
We responded:
"Thank you Roy, welcome to our State Farm Insurance agency! We love that you were referred to us and we saved you $200 a month. Wow! We appreciate your business. "
Profile photo of KenCrown

KenCrown

September 13, 2024

5  out of  5
rating by KenCrown
"I experienced wonderful customer service from the team at this location. Thank you for listening and providing above standard insurance for my home and autos. Overall great job!"
We responded:
"Thank you, we appreciate your trust in handling your auto and home insurance needs. We strive to deliver our best customer service and appreciate you noticing! "
Profile photo of Hal Steinbeigle

Hal Steinbeigle

September 9, 2024

5  out of  5
rating by Hal Steinbeigle
"Timely, curtious, friendly, and professional with competitive pricing. They make it easy to do business with them."
We responded:
"Thank you Hal - it was great meeting you! We appreciate you noticing our customer service and leaving us a review. Our prices are very competitive, and you can bet we will continue to serve you with the best service possible. "
Profile photo of Zuleika Carrazco

Zuleika Carrazco

September 3, 2024

5  out of  5
rating by Zuleika Carrazco
"Very helpful, great costumer service!!! I highly recommend!!!"
We responded:
"Thank you Zuleika. We work hard to provide our customers with the best customer service. We take pride as a team to build relationships with our customers and provide them with the best price and value. "
Profile photo of Vanessa McNeil

Vanessa McNeil

September 2, 2024

5  out of  5
rating by Vanessa McNeil
"My husband and I were referred to Hortencia for homeowners and car insurance quote with State Farm. Hortencia is very knowledgeable and takes the time to explain policies and coverage in detail. The process of switching over from our old insurance company to State Farm was effortless. Jocelyn who works with Hortencia provided amazing customer service and was a pleasure to work with. We highly recommend Hortencia and her team and are happy to be part of State Farm!"
We responded:
"Thank you Vanessa, welcome to our State Farm family! I’m happy to hear we saved you money all while assuring we are protecting your family’s insurance needs. We look forward to serving you. "
Profile photo of Alfonso Garcia

Alfonso Garcia

August 28, 2024

5  out of  5
rating by Alfonso Garcia
"Esta manana fui a la oficina de state farm la senorita que me atendio fue muy amable, Muy atenta eficiente y muy positiva.Gracias por sus atenciones. ALFONSO GARCIA."
We responded:
"Muchas gracias Alfonso! Le agradecemos su negocio. "
Profile photo of Laura Evans

Laura Evans

August 21, 2024

5  out of  5
rating by Laura Evans
"Hortencia and her staff are truly amazing! They are very knowledgeable and have quick answers to my questions! I highly recommend the office for all your insurance needs!!"
We responded:
"Thank you Laura - you are a pleasure to serve! Our team strives to deliver the best customer service. Thank you for referring your friends and family to us. We appreciate you! "
Profile photo of Lee and Janet Funkhouser

Lee and Janet Funkhouser

August 16, 2024

5  out of  5
rating by Lee and Janet Funkhouser
"SUCH A GREAT AGENCY - SO ON IT! CALL THEIR OFFICE NOW, THEY ARE THE BEST - SO KIND AND GREAT TO WORK WITH."
We responded:
"Thank you for allowing us to serve you! We appreciate our customers and strive to deliver our best customer service possible. Thank you for noticing. We appreciate you! "
Profile photo of Rob

Rob

August 16, 2024

5  out of  5
rating by Rob
"Simply awesome service which is refreshing in today’s customer service world. Thank you!"
We responded:
"Thank you Rob! We take pride in giving our customers the best service possible. It is not only our goal but it's personally gratifying! Happy to hear you noticed our awesome customer service!"
Profile photo of Andy Van Arb

Andy Van Arb

August 13, 2024

5  out of  5
rating by Andy Van Arb
"Thanks for your help! Always peasant to speak with, professional and helpful."
We responded:
"Thank you Andy. We appreciate your business and are here to serve your insurance needs. We look forward to many years of partnership with you. "
Profile photo of Lorena Cordova

Lorena Cordova

August 13, 2024

5  out of  5
rating by Lorena Cordova
"Thank you so much to these Wonderful ladies . For always helping me on my insurance quotes. Been with him since 2004 wouldn't go anywhere i recommend them. On top of that bilingual .. Today i got help by Gexia Vega Thank you so much for your wonderful help."
We responded:
"Thank you Lorena, it's been a pleasure serving you throughout all these years. We have the best team and take pride in providing service in Spanish to our customers who prefer to do so. We appreciate you!"
Profile photo of Damita Curry

Damita Curry

August 12, 2024

5  out of  5
rating by Damita Curry
"Hortencia has been our State Farm agent for years. She is extremely responsive for all of our insurance needs. She truly is a Good Neighbor!"
We responded:
"Thank you Damita - you are a pleasure to serve! We look forward to many more years meeting your family needs. "
Profile photo of Pitchiah Balasubramanian

Pitchiah Balasubramanian

July 24, 2024

5  out of  5
rating by Pitchiah Balasubramanian
"I have been with State Farm since 2000 and moved to Phoenix area back in 2021. I have transferred my policies with Hortencia Reyes one of the best agents. Their attention to details, organization, communication and responsiveness and customer service are excellent."
We responded:
"Thank you, Dr Pitch. We appreciate having you as our customer. Our team takes pride in providing the best customer service. Thank you for your kind words. We wish you continued success. "
Profile photo of Rosemarie Altamirano

Rosemarie Altamirano

July 22, 2024

5  out of  5
rating by Rosemarie Altamirano
"I recently switched auto insurance companies and have been working with Hortencia Reyes, her expertise and professionalism is top notch, she is very knowledgeable, patient and very courteous. I highly recommend her services to anyone."
We responded:
"Thank you Rosemarie. We appreciate your business and look forward to serving you & your family. "
Profile photo of Kathleen Arendt

Kathleen Arendt

July 17, 2024

5  out of  5
rating by Kathleen Arendt
"Thank you.... thank you...State Farm agents in Hortencia Reyes' office in QC. A special shout-out to Lali! I had a complicated insurance matter that was handled flawlessly. I appreciate your extra attention."
We responded:
"Thank you Kathleen! I agree our office has the best insurance agents! Lali is an asset to our agency and such a wonderful team player. I also appreciate Lali's patience working on complicated cases to assure the customer receives competent and thorough attention. We are happy to serve you! "
Profile photo of Scott Abbott

Scott Abbott

July 8, 2024

5  out of  5
rating by Scott Abbott
"Hortensia and her staff are ALWAYS professional, helpful, courteous and friendly when ever we need assistance. When we needed expedited assistance, they were always prompt and worked with other organizations we needed, and this was most appreciated. Superlative customer service!! Thank you very much Hortensia and Gexia !!"
We responded:
"Thank you Scott! You needed us to expedite service and our team stepped up to serve you in a timely & efficient manner. We appreciate your business and are happy to help! "