Skip to content
Español
Call
Text

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Roy Rogers

Roy Rogers

September 26, 2024

5  out of  5
rating by Roy Rogers
"Super patient, knowledgeable and friendly service. Glad my friend recommended me to get my insurance here, saved over $200 a month by switching."
We responded:
"Thank you Roy, welcome to our State Farm Insurance agency! We love that you were referred to us and we saved you $200 a month. Wow! We appreciate your business. "
Profile photo of KenCrown

KenCrown

September 13, 2024

5  out of  5
rating by KenCrown
"I experienced wonderful customer service from the team at this location. Thank you for listening and providing above standard insurance for my home and autos. Overall great job!"
We responded:
"Thank you, we appreciate your trust in handling your auto and home insurance needs. We strive to deliver our best customer service and appreciate you noticing! "
Profile photo of Hal Steinbeigle

Hal Steinbeigle

September 9, 2024

5  out of  5
rating by Hal Steinbeigle
"Timely, curtious, friendly, and professional with competitive pricing. They make it easy to do business with them."
We responded:
"Thank you Hal - it was great meeting you! We appreciate you noticing our customer service and leaving us a review. Our prices are very competitive, and you can bet we will continue to serve you with the best service possible. "
Profile photo of Zuleika Carrazco

Zuleika Carrazco

September 3, 2024

5  out of  5
rating by Zuleika Carrazco
"Very helpful, great costumer service!!! I highly recommend!!!"
We responded:
"Thank you Zuleika. We work hard to provide our customers with the best customer service. We take pride as a team to build relationships with our customers and provide them with the best price and value. "
Profile photo of Vanessa McNeil

Vanessa McNeil

September 2, 2024

5  out of  5
rating by Vanessa McNeil
"My husband and I were referred to Hortencia for homeowners and car insurance quote with State Farm. Hortencia is very knowledgeable and takes the time to explain policies and coverage in detail. The process of switching over from our old insurance company to State Farm was effortless. Jocelyn who works with Hortencia provided amazing customer service and was a pleasure to work with. We highly recommend Hortencia and her team and are happy to be part of State Farm!"
We responded:
"Thank you Vanessa, welcome to our State Farm family! I’m happy to hear we saved you money all while assuring we are protecting your family’s insurance needs. We look forward to serving you. "
Profile photo of Alfonso Garcia

Alfonso Garcia

August 28, 2024

5  out of  5
rating by Alfonso Garcia
"Esta manana fui a la oficina de state farm la senorita que me atendio fue muy amable, Muy atenta eficiente y muy positiva.Gracias por sus atenciones. ALFONSO GARCIA."
We responded:
"Muchas gracias Alfonso! Le agradecemos su negocio. "
Profile photo of Laura Evans

Laura Evans

August 21, 2024

5  out of  5
rating by Laura Evans
"Hortencia and her staff are truly amazing! They are very knowledgeable and have quick answers to my questions! I highly recommend the office for all your insurance needs!!"
We responded:
"Thank you Laura - you are a pleasure to serve! Our team strives to deliver the best customer service. Thank you for referring your friends and family to us. We appreciate you! "
Profile photo of Lee and Janet Funkhouser

Lee and Janet Funkhouser

August 16, 2024

5  out of  5
rating by Lee and Janet Funkhouser
"SUCH A GREAT AGENCY - SO ON IT! CALL THEIR OFFICE NOW, THEY ARE THE BEST - SO KIND AND GREAT TO WORK WITH."
We responded:
"Thank you for allowing us to serve you! We appreciate our customers and strive to deliver our best customer service possible. Thank you for noticing. We appreciate you! "
Profile photo of Rob

Rob

August 16, 2024

5  out of  5
rating by Rob
"Simply awesome service which is refreshing in today’s customer service world. Thank you!"
We responded:
"Thank you Rob! We take pride in giving our customers the best service possible. It is not only our goal but it's personally gratifying! Happy to hear you noticed our awesome customer service!"
Profile photo of Andy Van Arb

Andy Van Arb

August 13, 2024

5  out of  5
rating by Andy Van Arb
"Thanks for your help! Always peasant to speak with, professional and helpful."
We responded:
"Thank you Andy. We appreciate your business and are here to serve your insurance needs. We look forward to many years of partnership with you. "
Profile photo of Lorena Cordova

Lorena Cordova

August 13, 2024

5  out of  5
rating by Lorena Cordova
"Thank you so much to these Wonderful ladies . For always helping me on my insurance quotes. Been with him since 2004 wouldn't go anywhere i recommend them. On top of that bilingual .. Today i got help by Gexia Vega Thank you so much for your wonderful help."
We responded:
"Thank you Lorena, it's been a pleasure serving you throughout all these years. We have the best team and take pride in providing service in Spanish to our customers who prefer to do so. We appreciate you!"
Profile photo of Damita Curry

Damita Curry

August 12, 2024

5  out of  5
rating by Damita Curry
"Hortencia has been our State Farm agent for years. She is extremely responsive for all of our insurance needs. She truly is a Good Neighbor!"
We responded:
"Thank you Damita - you are a pleasure to serve! We look forward to many more years meeting your family needs. "
Profile photo of Pitchiah Balasubramanian

Pitchiah Balasubramanian

July 24, 2024

5  out of  5
rating by Pitchiah Balasubramanian
"I have been with State Farm since 2000 and moved to Phoenix area back in 2021. I have transferred my policies with Hortencia Reyes one of the best agents. Their attention to details, organization, communication and responsiveness and customer service are excellent."
We responded:
"Thank you, Dr Pitch. We appreciate having you as our customer. Our team takes pride in providing the best customer service. Thank you for your kind words. We wish you continued success. "
Profile photo of Rosemarie Altamirano

Rosemarie Altamirano

July 22, 2024

5  out of  5
rating by Rosemarie Altamirano
"I recently switched auto insurance companies and have been working with Hortencia Reyes, her expertise and professionalism is top notch, she is very knowledgeable, patient and very courteous. I highly recommend her services to anyone."
We responded:
"Thank you Rosemarie. We appreciate your business and look forward to serving you & your family. "
Profile photo of Kathleen Arendt

Kathleen Arendt

July 17, 2024

5  out of  5
rating by Kathleen Arendt
"Thank you.... thank you...State Farm agents in Hortencia Reyes' office in QC. A special shout-out to Lali! I had a complicated insurance matter that was handled flawlessly. I appreciate your extra attention."
We responded:
"Thank you Kathleen! I agree our office has the best insurance agents! Lali is an asset to our agency and such a wonderful team player. I also appreciate Lali's patience working on complicated cases to assure the customer receives competent and thorough attention. We are happy to serve you! "
Profile photo of Scott Abbott

Scott Abbott

July 8, 2024

5  out of  5
rating by Scott Abbott
"Hortensia and her staff are ALWAYS professional, helpful, courteous and friendly when ever we need assistance. When we needed expedited assistance, they were always prompt and worked with other organizations we needed, and this was most appreciated. Superlative customer service!! Thank you very much Hortensia and Gexia !!"
We responded:
"Thank you Scott! You needed us to expedite service and our team stepped up to serve you in a timely & efficient manner. We appreciate your business and are happy to help! "
Profile photo of Claudia Busby

Claudia Busby

July 2, 2024

5  out of  5
rating by Claudia Busby
"Hortencia has been such a pleasure to work. She is absolutely the best and goes above and beyond. Her staff has also been a pkeasute to work with. I highly recommend."
We responded:
"Claudia, thank you for allowing us to serve you! We appreciate your business and look forward to many more years of our partnership. "
Profile photo of Robert French

Robert French

June 24, 2024

5  out of  5
rating by Robert French
"Jocelyn has been absolutely fantastic to work with and makes all things insurance related a pleasant experience. Would definitely recommend Jocelyn and her team to friends and family! Keep it up and thanks again!"
We responded:
"Thank you Robert! We are happy you had a great experience with Jocelyn. Our team works hard to earn your business, focusing on your needs and saving you money while protecting your family. We appreciate you! "
Profile photo of Stephanie Hasse

Stephanie Hasse

June 13, 2024

5  out of  5
rating by Stephanie Hasse
"Spent 2 hours on the phone yesterday and all of my questions got answers. They took the time to make sure everything was accurate and they truly found the best deals. I was able to cut my insurance bills in half. Very friendly and helpful!"
We responded:
"Thank you Stephanie. Our team prioritizes our customers and listen to your needs. I'm happy to hear we answered your questions and saved you money. Cutting your insurance rates in half is a huge savings! Thank you for allowing us to serve you. "
Profile photo of Juan Espinoza

Juan Espinoza

May 31, 2024

5  out of  5
rating by Juan Espinoza
"I been a State Farms customer for many years. Moved many times and always had really good service from all the agents I dealt with. Every time my circumstances changed I had solicited and unsolicited quotes from different providers and State Farm always came on top. I had Hortencia's agency for almost 5 years and always received a courteous and clear service. I highly recommend her and her team."
We responded:
"Thank you Juan. Serving our customers is our number one priority. We appreciate you noticing we are courteous. We strive to serve with competence, in a friendly & professional manner. Thank you for allowing us to serve you. "
Profile photo of Malaythong Laasaga

Malaythong Laasaga

May 23, 2024

5  out of  5
rating by Malaythong Laasaga
"Everyone in the office is very friendly and professional. I can always get a hold of someone to answer my questions and concerns. I highly recommend this office and team!!"
We responded:
"Thank you! We are proud of our customer service & do our best to serve you. We strive to respond as quickly as possible to your questions. Thank you."
Profile photo of Melina Vega

Melina Vega

May 22, 2024

5  out of  5
rating by Melina Vega
"Gexia is so knowledgeable answered all my questions. She’s amazing!"
We responded:
"Thank you for your nice comment about Gexia. I agree we have the best team! "
Profile photo of Eli Rvs

Eli Rvs

May 22, 2024

5  out of  5
rating by Eli Rvs
"Ella es Muy buena persona y muy amable., me ayudó a encontrar la mejor cuota para mis autos 100% recomendada si pudiera darle 10 estrellas sin duda se las daría."
We responded:
"Muchas gracias Eli. Thank you for your kind words and for trusting us with your personal business. We are here to serve you, thank you. "
Profile photo of Julia

Julia

May 17, 2024

5  out of  5
rating by Julia
"Agent was extremely helpful and gave me several quotes and answered all my questions. I’m definitely a happy State Farm Customer."
We responded:
"Thank you Julia! We provide several auto and home quotes to review with you to assure you select the one that best fits your needs. We appreciate you trusting us and look forward to serving you! "
Profile photo of Jeffrey Otto

Jeffrey Otto

May 15, 2024

5  out of  5
rating by Jeffrey Otto
"Went to Hortencia, for some quotes to move all of my policies over, she was quick, informative, and thorough. I went to the office to meet with the crew face to face and make it official, they were very personable and walked me through the process start to finish. Thank you."
We responded:
"Thank you Jeffrey! We take pride in being thorough to assure our customers receive the best protection for their own situation. We also review your household to find discounts to save you money. I am happy you met our team - we are here to serve you! "