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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Richard Bowman

August 29, 2023

5  out of  5 rating by Richard Bowman
"I have renters insurance through them, the process was quick and efficient. Would highly recommend this location."

Edwin Segura Alcantara

August 3, 2023

5  out of  5 rating by Edwin Segura Alcantara
"Great service:)"

Amy Romano

July 26, 2023

5  out of  5 rating by Amy Romano
"The team at Hortencia Reyes State Farm is phenomenal. Super responsive and always willing to help. I've had auto and home insurance through others, but none have offered the personal touch that I've found here. Highly recommend!"

Lisa Gray

July 25, 2023

5  out of  5 rating by Lisa Gray
"Lali was very thorough and professional and I appreciate the better rates."

Karen Cole

July 25, 2023

5  out of  5 rating by Karen Cole
"My lein holder did not have proof of my insurance and so I called Hortencia's office and Jocelyn took care of the problem immediately. I was relieved of worrying about it immediately! Thanks!"

Gilbert Bustamante

July 20, 2023

5  out of  5 rating by Gilbert Bustamante
"Hortencia has been my State Farm Agent for several years. Hortencia and her staff have always exceeded my expectations during our interactions. Earlier this week, my wife and I met with Hortencia to discus my insurance and financial products. She quickly identified opportunities to improve our insurance protection and made suggestions to maximize our overall financial portfolio. She is just not our insurance agent but a partner in our decisions."

Let Truth Prevail

July 11, 2023

5  out of  5 rating by Let Truth Prevail
"Very helpful and gave me a good rate!"

Jean Oliver

July 4, 2023

5  out of  5 rating by Jean Oliver
"I am pleased to be using Hortencia as my insurance agent. She is approachable, businesslike and fair. State Farm settled my claim fairly and efficiently, Even on a holiday her staff was able to answer my question quickly and professionally,"

Rose O'Brien

June 9, 2023

5  out of  5 rating by Rose O'Brien
"All the staff are very helpful and accommodating to all requests."

Sylvia Martinez

June 8, 2023

5  out of  5 rating by Sylvia Martinez
"State Farm has always been great for all our insurance needs since 1997. Hortencias staff are very helpful, professional, and courteous. Thank you so much."

Barb Smith

June 4, 2023

5  out of  5 rating by Barb Smith
"Very responsive and addressed my question quickly."

Cameron Netz

May 17, 2023

5  out of  5 rating by Cameron Netz
"I had the privilege of working with Jocelyn Salcedo, and I couldn't be happier with my decision to switch to this agent. Jocelyn's prompt email responses were impressive, and their commitment to providing exceptional customer service was evident from the start. They conducted themselves with utmost professionalism, making the entire experience a pleasure. Not only did Jocelyn make the process easy and smooth, but the auto quote they provided was significantly cheaper than other options I had explored. Their expertise and efficiency truly made a positive impact on my insurance journey. I highly recommend working with Jocelyn Salcedo for their outstanding service, affordability, and overall ease of working together."

Isabella Oswalt

May 9, 2023

5  out of  5 rating by Isabella Oswalt
"Nothing but great experiences here. Everyone was so nice and helpful when I had to get someone off my plan and when I needed to add a house and a new vehicle later down the road :) They always send me a birthday card too! It’s the little things"

Patty Warner

April 25, 2023

5  out of  5 rating by Patty Warner
"I found this State Farm agent on google made an appointment was treated so well by Jocelyn she was helpful explaining the policy and very informative! I highly recommend this office!!"

Jeff Harmon (geforce89)

April 3, 2023

5  out of  5 rating by Jeff Harmon (geforce89)
"Thanks for the great customer service and vehicle insurance coverage."

Regina Clay

March 29, 2023

4  out of  5 rating by Regina Clay
"We have been using this State Farm office for approximately a year and have found Hortencia and her staff to be very gracious and efficient in helping with our insurance coverage. In the office recently she heard us asking questions to one of her staff and she came out of her office to share her own experiences with the same issue and advised us about it could be handled. She was very professional and friendly."

Adam Brunelle

March 2, 2023

5  out of  5 rating by Adam Brunelle
"State Farm has always been great for all our insurance needs. Very quick to get an answer back and offer solutions to save money. Been using for over 10 years now. Hortencia Reyes is very helpful and attentive to all our insurance needs. Highly recommend using her and State Farm in the future."

Jennifer King

February 16, 2023

5  out of  5 rating by Jennifer King
"Very knowledgeable agents, friendly and responsive."

Martha Nelson

February 7, 2023

5  out of  5 rating by Martha Nelson
"It was a pleasure meeting you. Thank you so much for helping me with my insurance."

Levi Shill

February 1, 2023

5  out of  5 rating by Levi Shill
"Hortencia and her team are awesome! Very professional, friendly and responsive. Great customer service, love working with them!"

Donna Salcedo

November 5, 2022

5  out of  5 rating by Donna Salcedo
"I needed a quote for rental insurance and Jocelyn Salcedo was very quick and has great costumer service! Defiantly would recommend."

Larry Kratzer

November 1, 2022

5  out of  5 rating by Larry Kratzer
"Gexia was easy to work with and was great in following up with me and working with me to decide what coverages fit my needs the best. She was able to save me a fair amount of money on my auto and homeowners policy by going through All-State. She found us the discounts that were applicable to our situation and walked us through all steps of the process. She was patient and thorough in explaining everything to us. I can’t recommend her enough. If you’re looking to switch insurance carriers, give Gexia a call. I think you’ll be very glad you did. Being with a reputable company like All-State and having a great agent like Gexia will give you piece of mind."

Donald Thompson

November 1, 2022

5  out of  5 rating by Donald Thompson
"Does a great job"

Beth Church

October 18, 2022

5  out of  5 rating by Beth Church
"I requested a Clue report on Monday at 3:05 pm and Hortencia's office had it to me by 3:55 pm. Thanks so much! This office continues to provide us with excellent service!"

Miguel Reza

October 9, 2022

5  out of  5 rating by Miguel Reza
"Hortencia Reyes has been very understanding and patient with me and my 1 million questions throughout the years, just simply amazing and that is why I will remain with State Farm! Five star service for sure!!!"