State Farm® Insurance Agent Hortencia Reyes
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Vanessa McNeil
September 2, 2024
"My husband and I were referred to Hortencia for homeowners and car insurance quote with State Farm. Hortencia is very knowledgeable and takes the time to explain policies and coverage in detail. The process of switching over from our old insurance company to State Farm was effortless. Jocelyn who works with Hortencia provided amazing customer service and was a pleasure to work with. We highly recommend Hortencia and her team and are happy to be part of State Farm!"
"Thank you Vanessa, welcome to our State Farm family! I’m happy to hear we saved you money all while assuring we are protecting your family’s insurance needs. We look forward to serving you. "
Alfonso Garcia
August 28, 2024
"Esta manana fui a la oficina de state farm la senorita que me atendio fue muy amable, Muy atenta eficiente y muy positiva.Gracias por sus atenciones. ALFONSO GARCIA."
"Muchas gracias Alfonso! Le agradecemos su negocio. "
Laura Evans
August 21, 2024
"Hortencia and her staff are truly amazing! They are very knowledgeable and have quick answers to my questions! I highly recommend the office for all your insurance needs!!"
"Thank you Laura - you are a pleasure to serve! Our team strives to deliver the best customer service. Thank you for referring your friends and family to us. We appreciate you! "
Lee and Janet Funkhouser
August 16, 2024
"SUCH A GREAT AGENCY - SO ON IT! CALL THEIR OFFICE NOW, THEY ARE THE BEST - SO KIND AND GREAT TO WORK WITH."
"Thank you for allowing us to serve you! We appreciate our customers and strive to deliver our best customer service possible. Thank you for noticing. We appreciate you! "
Rob
August 16, 2024
"Simply awesome service which is refreshing in today’s customer service world. Thank you!"
"Thank you Rob! We take pride in giving our customers the best service possible. It is not only our goal but it's personally gratifying! Happy to hear you noticed our awesome customer service!"
Andy Van Arb
August 13, 2024
"Thanks for your help! Always peasant to speak with, professional and helpful."
"Thank you Andy. We appreciate your business and are here to serve your insurance needs. We look forward to many years of partnership with you. "
Lorena Cordova
August 13, 2024
"Thank you so much to these Wonderful ladies . For always helping me on my insurance quotes. Been with him since 2004 wouldn't go anywhere i recommend them. On top of that bilingual .. Today i got help by Gexia Vega Thank you so much for your wonderful help."
"Thank you Lorena, it's been a pleasure serving you throughout all these years. We have the best team and take pride in providing service in Spanish to our customers who prefer to do so. We appreciate you!"
Damita Curry
August 12, 2024
"Hortencia has been our State Farm agent for years. She is extremely responsive for all of our insurance needs. She truly is a Good Neighbor!"
"Thank you Damita - you are a pleasure to serve! We look forward to many more years meeting your family needs. "
Pitchiah Balasubramanian
July 24, 2024
"I have been with State Farm since 2000 and moved to Phoenix area back in 2021. I have transferred my policies with Hortencia Reyes one of the best agents. Their attention to details, organization, communication and responsiveness and customer service are excellent."
"Thank you, Dr Pitch. We appreciate having you as our customer. Our team takes pride in providing the best customer service. Thank you for your kind words. We wish you continued success. "
Rosemarie Altamirano
July 22, 2024
"I recently switched auto insurance companies and have been working with Hortencia Reyes, her expertise and professionalism is top notch, she is very knowledgeable, patient and very courteous. I highly recommend her services to anyone."
"Thank you Rosemarie. We appreciate your business and look forward to serving you & your family. "
Kathleen Arendt
July 17, 2024
"Thank you.... thank you...State Farm agents in Hortencia Reyes' office in QC. A special shout-out to Lali! I had a complicated insurance matter that was handled flawlessly. I appreciate your extra attention."
"Thank you Kathleen! I agree our office has the best insurance agents! Lali is an asset to our agency and such a wonderful team player. I also appreciate Lali's patience working on complicated cases to assure the customer receives competent and thorough attention. We are happy to serve you! "
Scott Abbott
July 8, 2024
"Hortensia and her staff are ALWAYS professional, helpful, courteous and friendly when ever we need assistance. When we needed expedited assistance, they were always prompt and worked with other organizations we needed, and this was most appreciated. Superlative customer service!! Thank you very much Hortensia and Gexia !!"
"Thank you Scott! You needed us to expedite service and our team stepped up to serve you in a timely & efficient manner. We appreciate your business and are happy to help! "
Claudia Busby
July 2, 2024
"Hortencia has been such a pleasure to work. She is absolutely the best and goes above and beyond. Her staff has also been a pkeasute to work with. I highly recommend."
"Claudia, thank you for allowing us to serve you! We appreciate your business and look forward to many more years of our partnership. "
Robert French
June 24, 2024
"Jocelyn has been absolutely fantastic to work with and makes all things insurance related a pleasant experience. Would definitely recommend Jocelyn and her team to friends and family! Keep it up and thanks again!"
"Thank you Robert! We are happy you had a great experience with Jocelyn. Our team works hard to earn your business, focusing on your needs and saving you money while protecting your family. We appreciate you! "
Stephanie Hasse
June 13, 2024
"Spent 2 hours on the phone yesterday and all of my questions got answers. They took the time to make sure everything was accurate and they truly found the best deals. I was able to cut my insurance bills in half. Very friendly and helpful!"
"Thank you Stephanie. Our team prioritizes our customers and listen to your needs. I'm happy to hear we answered your questions and saved you money. Cutting your insurance rates in half is a huge savings! Thank you for allowing us to serve you. "
Juan Espinoza
May 31, 2024
"I been a State Farms customer for many years. Moved many times and always had really good service from all the agents I dealt with. Every time my circumstances changed I had solicited and unsolicited quotes from different providers and State Farm always came on top. I had Hortencia's agency for almost 5 years and always received a courteous and clear service. I highly recommend her and her team."
"Thank you Juan. Serving our customers is our number one priority. We appreciate you noticing we are courteous. We strive to serve with competence, in a friendly & professional manner. Thank you for allowing us to serve you. "
Malaythong Laasaga
May 23, 2024
"Everyone in the office is very friendly and professional. I can always get a hold of someone to answer my questions and concerns. I highly recommend this office and team!!"
"Thank you! We are proud of our customer service & do our best to serve you. We strive to respond as quickly as possible to your questions. Thank you."
Melina Vega
May 22, 2024
"Gexia is so knowledgeable answered all my questions. She’s amazing!"
"Thank you for your nice comment about Gexia. I agree we have the best team! "
Eli Rvs
May 22, 2024
"Ella es Muy buena persona y muy amable., me ayudó a encontrar la mejor cuota para mis autos 100% recomendada si pudiera darle 10 estrellas sin duda se las daría."
"Muchas gracias Eli. Thank you for your kind words and for trusting us with your personal business. We are here to serve you, thank you. "
Julia
May 17, 2024
"Agent was extremely helpful and gave me several quotes and answered all my questions. I’m definitely a happy State Farm Customer."
"Thank you Julia! We provide several auto and home quotes to review with you to assure you select the one that best fits your needs. We appreciate you trusting us and look forward to serving you! "
Jeffrey Otto
May 15, 2024
"Went to Hortencia, for some quotes to move all of my policies over, she was quick, informative, and thorough. I went to the office to meet with the crew face to face and make it official, they were very personable and walked me through the process start to finish. Thank you."
"Thank you Jeffrey! We take pride in being thorough to assure our customers receive the best protection for their own situation. We also review your household to find discounts to save you money. I am happy you met our team - we are here to serve you! "
Lynda Stahl
April 18, 2024
"I needed a document for a loan and I received it in less than 10 minutes. The staff is super effeceint!"
"Thank you Lynda! Our team understands your life events are important so we strive to serve you efficiently and with competence. Customer service is our number 1 priority. We appreciate your business. "
Justin & Jillian Nelson
March 22, 2024
"Very easy to work with and helpful with everything I need!"
"Hello & thank you for leaving us a 5 Star Google review! We enjoy working with your family and appreciate allowing us to serve your insurance needs. "
Fabian Villalobos
March 1, 2024
"Just wanted to take some time and Thank Jocelyn & Hortencia Reyes with State Farm. She and her crew are nothing short of The Best of The Best on assisting you with all Business, Home, Auto and Life Insurance. I have had nothing but excellent experiences with this agency on all my coverages. If you want honesty and quick responses this is perfect fit for you as well."
"Thank you Fabian for allowing us to serve you all these years. You are a pleasure to serve! We love your entrepreneurship spirit and the opportunity to meet your business and personal insurance needs. We appreciate you! "
Bryant M
February 23, 2024
"Hortencia has been my agent for years. The service that she and her team provide truly live up to State Farms slogan and have always been there for me when I needed them. If you want a great agent/team that will always look out for you then look no further. Shoutout to Jocelyn for her outstanding customer service as well!"
""Like a Good Neighbor, State Farm is there" - thank you for agreeing that we step up to our slogan! Our team works hard to deliver this promise. And I agree, Jocelyn's service is outstanding. Thank you Bryant. "